Cambridge Biotherapies | Ketamine, Spravato, and TMS Treatment for Depression

“Hello, My initial review was left based on my intake and the first couple treatments of Spravato. I was running out of options when I stumbled upon Spravato and it is truly life changing. There is no such thing as miracle cures but my life has changed significantly since I began treatment almost two months ago. To be honest, I went from staying in bed for days at a time to doing my best to engage with rebuilding a life worth living. If you have found yourself resistant to medications for depression and anxiety and you're willing to work with the treatment, (whatever that means to you) it's so worth it. The first couple treatments can be fun because you do have a psychedelic experience but it's what happens behind that that matters. I've actually began to enjoy the treatments that don't really involve a psychedelic experience because it's not always pleasant either. I don't understand exactly how it works but I find more pleasure in doing things, I am motivated, I have less anxiety, "the sun shines brighter", and I don't want to give up. I know insurance can be tough but advocate for yourself and don't give up if your insurance tries to say no. Also, the staff at the Beverly location have been more than just accommodating to the treatment. Each person has gone above and beyond to take personal interest in my expectations and outcome and have provided any necessary accommodations I have needed to maximize the benefit. I know it's a shame that this isn't accessible to everybody right now, but every time somebody advocates for themselves through their insurance it will become easier. Again, this is not a miracle cure but it is by far a huge game changer and I'm extremely grateful. It's validating to know that every person in my life has seen a drastic change so I know it's not just me being grandiose. 😏💞🪽 "Leave no stone left unturned. Never give up."”

“I have mixed feelings. They administer IV ketamine well: a quiet, private room, you can bring someone in with you, no disturbances. I've also had the infusions at MGH where there is zero privacy and the doctors quite literally ignore you if you have a bad experience. Since set and setting are critical to psychedelic therapeutic experiences going well, I give Cambridge Biotherapies huge kudos here and MGH a huge thumbs down. BUT!!! The billing/insurance processing was a bit of a nightmare. More than a bit. Hopefully they will get better at navigating that aspect of patient care going forward.”

“Updated review Feb 2025: A Life-Changing Experience at Cambridge Biotherapies ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ My experience with Transcranial Magnetic Stimulation (TMS) at Cambridge Biotherapies (CB) has been the most transformative mental health journey I have ever undertaken. From the very first interaction, I was met with an extraordinary level of professionalism, warmth, and neurodivergent-friendly support that set CB apart from any other healthcare experience I’ve had. It has profoundly helped my SAD (Seasonal Affective Disorder), PTSD (Post-Traumatic Stress Disorder) & even ADHD (Attention Deficit Hyperactivity Disorder)!! From the start, Sohaila provided the kindest, most efficient, and neurodivergent-friendly guidance, ensuring a smooth and welcoming introduction to the process. Olga’s impressive active listening skills allowed her to truly understand my needs and recommend the best treatment plan tailored to me. The warmest welcome everyday and professionalism of Catherine, Chara and Adriana at the reception made every visit feel like a safe and supportive space, while the expert TMS technicians—Dana, Daniel, and Jason—demonstrated an exceptional level of knowledge and patience. They answered every question I had with clarity and expertise, which, as a Neurobiology instructor, deeply impressed me. Their depth of understanding and ability to explain complex concepts were remarkable—I have so much to learn from them! I am profoundly grateful to the entire CB team for their dedication, expertise, and compassionate care. This has been a truly life-changing experience, and I wholeheartedly recommend Cambridge Biotherapies to anyone seeking transformative mental health care. Dec 2024 I am truly grateful to Sohaila, the professional who patiently, politely, and kindly answered all of my questions while helping me arrange my consultation session. She went above and beyond to accommodate my needs and find the best possible day for my appointment. This has been one of the best customer service experiences I have ever had. Thank you so much!”

“Decently professional people and nice enough facilities in the Cambridge location. However, I would not return to this clinic for a few glaring issues: - I felt consistently pushed to go for higher end packages without significant basis. Most of the effort of the initial consult seemed geared towards selling this. The therapeutic style questions didn’t lead to anything other than a recommendation of more sessions and more support. I also felt that the therapist went directly for extremely vulnerable content without establishing any rapport, which felt jarring. - In the spirit of exploring their recommendation of a more supported, multi-session approach, I asked for and was offered a follow up with a few different therapists to see if I felt more comfortable with one of them but never heard back from anyone about this. After my intake, the next communication was about my ketamine session several weeks later. - I was not asked about sleep apnea or breathing issues, which I have and which presented a challenge during the session. - The time allotted to come down from the experience and leave the session was too short; I felt essentially dumped out onto the street while still feeling the effects. To have an “extended” come down period I would have needed to pay more. In my view the basic fee should include enough time to feel ready to leave.”