Dignity Brain Health

“When booking an appointment the office sent me a lengthy intake appointment questionnaire that made our appointment go a lot smoother! I really really enjoyed working with her she is very knowledgeable about different medications based on concerns I had. I was nervous to start with a new provider and Dr. Kate Krummenacher was a great person to meet with. With these types of appointments you kind of lay yourself bare and talk about EVERYTHING in your life and she was super easy to talk to! Will be continuing to go back to her!”

“I found this clinic's customer service fairly inadequate. The practice asked me to delete my review, but I feel it is accurate. -- The psych nurse who did my intake launched into his questions without explaining the process, and I found him abrupt. He emailed me later saying that he couldn't take me because my case was too complex, which was fine. When I asked if a different clinician could take me, he said that the clinic's virtual care wasn't enough for me. As someone who's been seeing virtual psychiatrists for years and just found a new virtual-only psych, I found that assessment quite presumptuous. Then, the insurance claim displayed as out of network. I caught the error, and the billing department has been prompt and polite. While the coverage issue is the insurance company's fault, I had to catch the initial claim issue, which makes me assume that the clinic would not have caught it on my behalf.”

“Couldn't have been more unhelpful or rude. Holly had me spend 25% of our first meeting (15 minutes) filling out a survey that could have been done before hand. She was curt, not understanding, and I will not be seeing her again. I recommend anyone choose another person/organization to trust with their mental health.”

“My experience with this practice has been nothing short of excellent. Special shout out to Lady, Loida, Dr. Haque and the whole team! I always feel heard and understood. They go the extra mile for their patients and I'm grateful for their support.”