Tri-Cities Infusion and Wellness Clinic

“I could give this establishment a 10 star review I would! I’ve been dealing with an autoimmune disorder and they always go above and beyond with my care. I wasn’t able to finish one of their bags due to a flare up happening during treatment, they put half a bag on my file so that way if I come in again, I’m able to finish a full bag, even though they still have to throw away the bag I left half full. They also gave me a blanket because I was cold, offered it without even asking. I got an iron infusion and then right after got another treatment pack, my vein wasn’t really liking something in it so my nurse gave me a warm pack to help! I could go on and on about the incredible service i’ve received there. That was my fifth iron infusion and everytime i go im never disappointed. Sorry for the long ramble, but I can’t express enough of how amazing this facility is to have in Tri-Cities.”

“This wellness clinic is incredible! The staff are all so friendly and really care about how you're doing as a patient. The ketamine infusions they offer have been life changing for treating my chronic pain and my partner's depression. Cherry, Michelle and the whole team are wonderful! Highly recommend checking them out. And if you suffer from depression or chronic pain, I definitely recommend the ketamine infusions; my pain level is down to maybe 2 or 3, from an average of about 7-8 (allowing me to significantly reduce my intake of opiate pain meds, which is life changing), and my partner is breaking through his depression for the first time in like 20 years. And their kindness and caring really shines. I was such a nervous mess going into my first infusion, and they were so patient with me, answering all of my questions and really putting me at ease. I feel like I must have been so annoying, but they never once made me feel like they felt that way. They've been extremely caring and accomodating throughout the entire experience. Many smaller, locally owned practices give off a vibe that they're only in it for the profits and rush customers through the door like so many cattle. I've never once thought that about TCIW. You can tell they care and they're in it for the right reasons. Thank you guys for all that you do! ❤️”

“I went into this place expecting a simple experience, but it turned out to be full of pseudo-science. At first, the staff seemed friendly and helpful, but after I paid, their attitude became less convincing and more irritating. The biggest problem is that everything is presented as if it has some deep scientific meaning, even when it really doesn’t. The whole experience starts to feel like they’re trying to convince you that their opinions are facts. Some of the employees also make claims that are hard to believe, which made the whole experience feel even less trustworthy. Overall, I would be cautious. The place may seem nice at first, but don’t believe everything you hear. Beware. They do not forward the forms you sign.”

“5 stars doesn’t do the staff or this clinic justice! Everyone is so kind and knowledgeable. They’ve changed my life with ketamine for my depression and I will forever be grateful for that. I will always be a customer here!”